How Modern Roadside Assistance Has Evolved Beyond Just Towing
When your vehicle breaks down or you face a roadside emergency, you might immediately think of calling for a tow. But today’s roadside assistance services go far beyond simply towing your car. At KEM Auto Center, we’ve embraced this evolution by offering a complete range of solutions that provide faster, more efficient help when you need it most—no matter the situation.
From minor repairs to full recovery solutions, modern roadside assistance is about comprehensive care, convenience, and peace of mind.
Why Roadside Assistance Is More Than Just a Tow
Gone are the days when a flat tire or dead battery automatically meant waiting for a tow truck. Today, roadside assistance can fix many common issues on-site—saving you time, money, and frustration.
Whether it’s an engine issue, a lockout, or you’ve simply run out of gas, KEM Auto Center’s roadside assistance provides a quicker path back to the road with trained professionals and fully equipped vehicles.
Key Benefits of Modern Roadside Assistance
✔ Faster Response Times – Get help within minutes, not hours.
✔ On-Site Repairs – No need for towing in many cases.
✔ 24/7 Availability – Assistance any time, day or night.
✔ Highly Trained Technicians – Reliable support from skilled professionals.
✔ Peace of Mind – You’re never alone, no matter where or when trouble strikes.
Our goal is simple: keep you safe, supported, and stress-free on the road.
The Expanded Services of Modern Roadside Assistance
Modern roadside services now cover much more than ever before. Here are the top services that go beyond basic towing:
1. Lockout Assistance
Getting locked out of your car can happen to anyone. Our team quickly unlocks your vehicle without damage, so you’re back on the road in minutes.
✔ Non-destructive unlocking
✔ Safe entry techniques
✔ Fast response, especially in emergencies
2. Battery Jump-Start
Dead battery? No need for a tow. We’ll bring the power to you and get your engine running again—fast and hassle-free.
✔ Immediate jump-start
✔ Battery inspection
✔ Avoid unnecessary towing fees
3. Flat Tire Changes
Whether it’s a puncture or blowout, we’ll replace your flat tire with your spare safely and efficiently—right where you are.
✔ Quick tire replacement
✔ Safe roadside procedures
✔ Avoid driving on a damaged tire
4. Emergency Fuel Delivery
Running out of gas happens. We’ll bring the fuel directly to you so you can reach the nearest station safely.
✔ On-demand fuel delivery
✔ Eliminates walking in unsafe areas
✔ Works for gas or diesel vehicles
5. Winching and Vehicle Recovery
If your vehicle is stuck in mud, snow, or a ditch, our winching service can safely recover it without causing damage.
✔ Safe pulling from tough situations
✔ Specialized recovery equipment
✔ Avoid towing if recovery is possible
6. Minor On-Site Repairs
Small mechanical issues shouldn’t require a tow. Our mobile team is equipped to handle minor fixes like hose replacements or belt adjustments.
✔ Quick fixes on location
✔ Helps avoid costly towing
✔ Saves time and stress
When Is Towing Still Necessary?
While many problems can be resolved on-site, some situations still require professional towing. This includes severe accidents, total engine failure, or transmission issues. In those cases, KEM Auto Center’s towing services ensure:
✔ Safe vehicle transport to our repair facility
✔ Damage-free loading and unloading
✔ Towing for all vehicle types: light-duty, medium-duty, heavy-duty, and motorcycles
Who Benefits from Modern Roadside Assistance?
Roadside assistance is a critical service for:
✔ Daily Drivers – For flat tires, lockouts, and quick fixes.
✔ Families – Peace of mind during long road trips.
✔ Fleet Operators – Keep work vehicles on schedule.
✔ Motorcyclists – Specialized towing and recovery.
✔ Accident Victims – Secure transport and coordination with insurers.
No matter your vehicle type or situation, modern roadside assistance gives you back control in stressful moments.
What to Do If You Need Roadside Help
1. Move to Safety – Pull over safely and turn on your hazards.
2. Call KEM Auto Center – Reach us anytime at (718) 449-0800.
3. Describe the Situation – We’ll dispatch the right service fast.
4. Wait Safely – Stay inside your vehicle if possible.
5. Let the Professionals Handle It – Our team will take it from there.
Choosing the Right Roadside Assistance Provider
Not all roadside services are created equal. Here’s what to look for:
✔ Local Expertise – Providers familiar with your area.
✔ Fast Arrival Times – Proven record of rapid response.
✔ 24/7 Coverage – Emergencies don’t wait for business hours.
✔ Skilled Technicians – Trust your vehicle with trained pros.
✔ Diverse Services – More than just towing.
✔ Transparent Pricing – No surprises, just solutions.
✔ Strong Reviews – Look for 5-star feedback from real customers.
At KEM Auto Center, we’ve been trusted in Kings County since 1997—and we bring that trust to every roadside call.
Get Reliable Roadside Help from the Experts
A roadside emergency shouldn’t derail your day. With KEM Auto Center’s modern roadside assistance, you get a fast, professional, and reliable solution for any road issue.
From jump-starts to towing, we’re just a phone call away.
